Bike rack order went smoothly, and arrived quickly and packed well. This is a very sturdy rack that easily handles our two electric bikes, each weighing approximately 88 pounds. Easy to put together. My husband and I are older so it did take both of us carrying the rack to the car, but we didn’t find it too difficult. Make sure you have a 2” receiver hitch; we had one installed at Uhall for a fair price. Also, I highly recommend the lock and ramp. We also purchased a ratchet wrench to secure the rack to the hitch which made the job of tightening down the bolt a whole lot easier! This bike rack is well priced and good quality.